Develop more than 25 years of total work experience which covering areas in ITIL process implementations, IT service delivery teams and project management in infrastructure and application migration for APAC and Middle East. Experiences in leading global and regional 24x7 IT operation teams, hand on knowledge in Windows and Unix platform, system security implementation, data center environment support such as storage, networking, vendor management, recruitment and resources planning, business and operation planning as well as IT audit and compliances.

Some of my industry experiences are in IT Distributor, Securities Research, Commercial Leasing, Outsourcing, Logistics, Insurance, Oil and Gas, Maritime, Agriculture, Financial Services, Shared Services, Consulting, Banking and Government Agency.

Proven record on excellent delivery of IT projects within the agreed schedule and budgets across all platforms. Managed multiple global and regional infrastructure and application projects, where oversee the project development, scope, approach, cost, time-line and communication. Consulted client’s service meetings to cover performance reports, service improvements, and processes, key planning issues and present recommendations on important business
decisions. Gained experiences in establishing, directing, defining, operating and managing the support team according to the company policies and objectives, which follows ITIL framework.